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Technical Support

Minimum System Requirements

This topic describes the minimum system requirements for all Synthesis Elements.

ReliaSoft provides a tool that can help you determine whether you should install the 32-bit or 64-bit version of Synthesis. The tool will also tell you whether your computer and Internet connection meet the requirements for running and activating Synthesis. To download the tool, refer to Technical Support Document RS40025.

System Hardware Requirements
CPU Speed 1.5 GHz or higher
Processor Intel Pentium or higher
Memory/RAM 2 GB or higher
Display Properties 24-bit color depth
Screen Resolution 1024 x 768 or higher at normal size (96 dpi)
Swap Space Determined by the operating system, 500 MB or higher
Disk Space 1 GB for installing the Synthesis Elements
Video/Graphics Adapter 64 MB RAM or higher
Internet Access Internet access is required for the License Manager and optional for using the Internet-enabled features in the software interface
Operating Systems Supported
Microsoft Windows XP - 32-bit (Service Pack 3 or higher). The 64-bit version of Windows XP is not supported.
Vista - 32-bit and 64-bit (Service Pack 1 or higher)
Windows 7 - 32-bit and 64-bit
Windows 8 - 32-bit and 64-bit
Microsoft Windows Server
(Requires a license that specifically allows server installations/deployments.)
2003 R2
2008 - 32-bit and 64-bit (Service Pack 2 or higher)
2008 R2
SBS (Small Business Server) 2011
Microsoft Office Integration
Microsoft Office 2000 or higher (Excel, Word and Outlook) are required for automated exports, report generation and e-mail/calendar integration. ReliaSoft recommends MS Office 2010.
  
Both 32-bit and 64-bit versions of Office are supported provided that you install the same version (32-bit or 64-bit) of the Synthesis Elements, as explained in the following note.
IMPORTANT NOTE: 32-bit and 64-bit Versions

All Synthesis-enabled Version 8 applications are available both in 32-bit and 64-bit versions. You must install the version that corresponds to the version of Microsoft Office that is already installed on your computer.

  • ReliaSoft recommends the 64-bit installation only if your computer is running a 64-bit version of Windows Vista or Windows 7 and a 64-bit version of Microsoft Office 2010.

  • If you have a 32-bit version of Microsoft Office (and even if you have a 64-bit version of Windows), you must install the 32-bit version of Synthesis.

The 64-bit Windows XP operating system is not compatible with Synthesis. Neither the 32-bit version nor the 64-bit version of Synthesis can be installed on Windows XP 64-bit.

Enterprise Database Platforms
Microsoft SQL Server 2005, 2008 and 2012
32-bit and 64-bit versions
Microsoft SQL Server Express Edition 2005, 2008 and 2012
32-bit and 64-bit versions
Oracle 10g and 11g
32-bit and 64-bit versions
Oracle Express 11g
32-bit and 64-bit versions

 

A Note About Enterprise Database Servers

Although the enterprise database platform (Microsoft SQL Server or Oracle) could be installed on the same computer where the Synthesis-enabled applications reside, most organizations will choose to set up a separate server to host the database. Both the 32-bit and 64-bit versions of the Synthesis-enabled applications will work with either the 32-bit or 64-bit versions of a back-end database/server. The minimum hardware/software requirements for each server hosting the database should be obtained directly from the selected database vendor (i.e., Microsoft or Oracle). In general, ReliaSoft recommends a minimum CPU speed of 2 GHz and 4 GB of RAM.

 

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