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Help Center (File > Help)

The Help Center, which is part of the Backstage view, is intended to help you use the application more effectively by providing quick access to a variety of support tools. You can view the options by clicking File > Help. Note that many of the tools require Internet access.

The following commands are available in the Help Center:

Using This Application

Help File Contents opens the application's help file. If you have an active Internet connection, the help topics that you see will always be the most up-to-date versions available. If you do not have an active Internet connection, the help topics that you see will be the local copy that was installed on your machine.

User Guide opens the application's User's Guide (in PDF format). You can work with the online version or download a copy for your use.

Reliability Theory and Applications

ReliaWiki.org opens the ReliaWiki website, which is both a resource portal and a wiki for professionals in reliability engineering and related fields.

Weibull.com opens the Weibull.com website, which is devoted entirely to the topic of reliability engineering, reliability theory and reliability data analysis and modeling.

Reliability Discussion Forum opens the Reliability Discussion Forum website, which is designed to facilitate communication within the reliability engineering field. These forums are open to everyone and no password is required. ReliaSoft personnel monitor and participate in the discussions.

ReliaSoft on the Web opens the main page of the ReliaSoft.com website.

Examples

Open Examples Folder provides access to a set of example projects that are designed to help you explore various software features.

Quick Start Guide opens the application's Quick Start Guide (in PDF format) which contains step-by-step examples designed to assist you in learning to use the application software. You can work with the online version or download a copy for your use.

Support

Technical Support provides the contact information you will need to obtain technical support.

Global Support Centers helps you find your localized ReliaSoft support center.

E-mail Support generates an e-mail to request technical support. The e-mail is pre-populated with information about your license and operating system, which the technical support representative will need for troubleshooting the issue.

Check for Update allows you to download the latest free service release for the software.

Licensing displays your license and registration details. To view or edit additional information, click License Manager. The License Manager displays additional information about which products you have currently registered and your contact information on file with ReliaSoft.
About displays the application's Compile Release Version (CRV) (sometimes called a "build number"), which allows you to determine whether you have the latest version of the software.